Successful Employee Coaching
As a leader, one of your most important roles is to coach your people to do their best.
By doing this, you’ll help them make better decisions, solve problems that are holding them back, learn new skills, and otherwise progress their careers. Coaching your employees requires a continuous effort to make it a part of your management practices. Below you find some useful tips that help you incorporate coaching techniques into your management practices:
- Set meaningful goals: Define the results that need to be achieved and how the goals will be measured.
- Focus employee performance: Collaboratively set goals with action plans that define the key steps for achieving the goals.
- Assess employee performance: Don’t wait for the annual review. Meet one-on-one with each staff person at least once per quarter to review performance; adjust plans accordingly to keep priorities current.
- Aid career development: Collaboratively set plans that define how employees will prepare themselves — from training to work assignments — to grow in their skills and capabilities.
- Motivate employee performance: Give timely recognition for a job well done and provide favorable assignments that challenge your staff and meet business needs at the same time.
- Give performance feedback: State what you observe, be specific and direct, show sincerity, and communicate face-to-face for both positive and negative performance efforts.
- Delegate: Articulate the results you want to see, set parameters, determine what support the employee needs, and set times to conduct progress reviews along the way.
- Employee growth: Pass on words of wisdom that guide behavior for success and ask employees for ideas to make improvements and solve problems.
- Deliver training: Give step-by-step instruction a that involves your employee doing the skills or procedures in a hands-on way.
- Reinforce good performance: Catch employees doing quality work and demonstrating positive behaviors with the same effort that you catch them when performance doesn’t go as well as needed.